Privacy Policy for irgems

Effective Date: August 24, 2026

Website: https://irgems.pk

At irgems, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from irgems.pk.

1. Who We Are

Our website address is: https://irgems.pk. We are a premier online store providing high-quality artificial, zircon, and anti-tarnish jewelry across Pakistan.

2. Information We Collect

When you interact with our store, we collect information necessary to fulfill your orders and enhance your shopping experience:

  • Order Information: When you make a purchase or attempt to place an order, we collect your name, billing address, shipping address, payment confirmation details, phone number, and email address.
  • Account Information: If you register an account with us, we store the personal information provided in your user profile. You can view, edit, or delete this information at any time (except your username).
  • Device & Browsing Data: As you browse irgems.pk, we automatically collect information about your device, IP address, browser type, time zone, and cookies to help keep our store secure and optimized.
  • Comments & Reviews: When you leave reviews or comments, we collect the data shown in the form, along with your IP address and browser user agent string to prevent spam.

3. How We Use Your Information

We use the collected information to:

  • Fulfill and deliver your orders via local courier services across Pakistan.
  • Process payments and prevent fraudulent transactions.
  • Communicate with you regarding order updates, shipping notifications, and customer support inquiries.
  • Send promotional offers and updates (only if you opt-in to our newsletter).
  • Improve our website layout, performance, and product selection.

4. Cookies & Tracking

We use cookies to improve your browsing experience and keep track of items in your shopping cart.

  • Cart & Login Cookies: If you visit our login page or add items to your cart, temporary cookies are set to maintain your session. Login cookies persist for two days, while screen option cookies last for a year.
  • Comment Cookies: If you leave a comment or review, you may opt-in to saving your name and email address in cookies for convenience (valid for one year).
  • Third-Party Analytics: We may use cookies from trusted partners like Google Analytics and Meta (Facebook) Pixel to understand store traffic and optimize marketing campaigns.

5. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We only share necessary data with trusted third parties to run our services:

  • Logistics & Couriers: Your name, address, and phone number are shared with courier partners (e.g., TCS, Leopards, Trax) strictly for order delivery.
  • Cloud Storage & CDN: Our media and static assets are securely served via cloud infrastructure (including Cloudflare) to ensure fast loading speeds.
  • Payment Processing: Payment details for online transactions are processed through secure payment gateways.
  • Spam Prevention: Visitor comments and reviews may be processed through automated spam detection services.

6. How Long We Retain Your Data

  • Order Records: We retain order information for administrative, tax, and accounting purposes as required by local regulations.
  • Customer Accounts: Account profile data is stored for as long as your account remains active.
  • Comments & Reviews: Comments, product reviews, and their metadata are retained indefinitely to automatically approve follow-up interactions.

7. Your Rights Over Your Data

If you have an account on irgems.pk or have left comments/reviews, you have the right to:

  • Request an exported file of the personal data we hold about you.
  • Request the correction or deletion of any personal data we hold about you.

(Note: This does not include data we are legally, administratively, or securely obligated to retain for business operations.)

8. Contact Us

If you have questions about this Privacy Policy, need to update your information, or wish to exercise your data rights, please reach out to us:

  • Email: mrizwansar@gmail.com
  • Phone / WhatsApp: +92 3000795296
  • Website: https://irgems.pk